Terms of Service

Welcome to PrimeLuxury Motors LLC. These Terms of Service ("Terms") govern your use of our website at primeluxurymotors.com and our transportation services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Company Information

2. Services

PrimeLuxury Motors LLC is a licensed transportation carrier providing the following services:

• Executive and chauffeured transportation
• Freight and cargo carrier services
• Airport transfers and pickups
• Corporate transportation accounts
• Long-haul and interstate routes
• Logistics consulting

All service bookings are subject to availability and must be confirmed by our operations team. We reserve the right to refuse service at our discretion.

3. Use of Our Website

By using our website, you agree to:

• Provide accurate, truthful, and complete information when submitting contact forms
• Use the website only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorized access to any part of our website or systems
• Not use the website in any way that could damage, disable, or impair its functionality
• Not transmit any harmful, offensive, or unlawful content through our website

4. SMS Communications & Consent

What You Agree To Receive

• Service confirmations and appointment reminders
• Follow-up messages about your transportation requests and quotes
• General customer support communications

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP. Message and data rates may apply.

Third-Party SMS Provider

SMS messages are delivered through Twilio Inc., our third-party messaging provider. By consenting to SMS communications, you acknowledge that your phone number will be shared with Twilio solely for the purpose of message delivery.

5. Bookings & Cancellations

All transportation bookings are confirmed via written or verbal confirmation from our team. Cancellations must be made at least 24 hours in advance unless otherwise agreed upon. Late cancellations may be subject to a cancellation fee at our discretion.

PrimeLuxury Motors LLC reserves the right to cancel or modify bookings due to circumstances beyond our control including but not limited to weather conditions, vehicle availability, or safety concerns.

6. Payment Terms

Payment terms are agreed upon at the time of booking confirmation. All quoted rates are subject to applicable taxes and fees. PrimeLuxury Motors LLC reserves the right to update pricing at any time with reasonable notice to existing clients.

7. Limitation of Liability

To the fullest extent permitted by applicable law, PrimeLuxury Motors LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.

Our total liability for any claim arising out of or relating to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless PrimeLuxury Motors LLC, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or violation of any applicable law.

9. Intellectual Property

All content on our website, including text, graphics, logos, and design elements, is the property of PrimeLuxury Motors LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Baltimore County, Maryland.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us: